Head of Business to Business Operations

Chicago, IL | Full-time

About The Role

Halo is looking for a Head of B2B to help manage and grow its operations. We are looking to recruit and retain highly motivated professionals who can keep pace with current growth and be valuable contributors to Halo’s success.

This position must have at least 5-7 plus years of experience managing Business to Business (B2B) operations in an institutional, retail equity, investment banking or options trading environment. The successful candidate will demonstrate a history of highly organized thought, process understanding and improvement, client onboarding, and more. They will also provide constructive suggestions for B2B growth and critical direction when necessary.

We believe a Head of Business to Business (B2B) Operations will have a greater chance of success at Halo if they exhibit the following qualities (in no particular order):

  • An entrepreneurial work ethic – you don’t not need big company name behind you to be successful; you have an ability to work in an unstructured environment, and pick up things quickly, etc.
  • Oversee the growth and development of a new business to business expansion opportunities, putting in place clear processes and monitoring that initiatives are implemented.
  • Set and manage goals for the business, including budgets, resources and P&L.
  • A comprehensive understanding of compliance, investment concepts, and practices and procedures used within the securities industry.
  • Provide valuable feedback to enhance performance and demonstrate areas of improvement to optimize results.


  • Build the firm’s B2B operations for both institutional and retail sales.
  • Team Building: As we grow, you will be responsible for recruiting candidates that meet the requirements to join the Halo team.
  • MonitoringResponsible for managing and analyzing team activities and processes to ensure timely and accurate processing, establishing productivity plans and metrics to monitor accomplishment of goals/performance levels and operational objectives including new business, account maintenance & transfers, and reconciliation of books & records. Ensures compliance with all state and federal mandates and government programs. Liason with Compliance & Sales teams
  • Improvement. Responsible for development and implementation of best practices which lead to operational excellence in all functional teams that are compliant with regulatory requirements, including SEC, FINRA, that will build B2B offerings for the firm.
  • Compliance. Facilitates problem resolution on both routine and escalated issues coordinating between Compliance, Operations, and other functions.
  • Motivate. Develop and manage goals for each employee of the Broker Dealer. Evaluate different ways to motivate both individual performance and team goals.
  • Team Coaching: Work closely with each member of the team to help them get the best out of themselves. Provide both positive re-enforcement and critical feedback to help each team member exceed expectations. Make crucial decisions on advancement and retention as required.
  • Reporting: Create and regularly produce reports for the company that explains the performance of the Broker Dealer. Use data to show how the results have been or can be improved.
  • Stay on top of changing regulations and requirements for the Broker Dealer & B2B strategies.
  • Excellent ability to communicate at all levels within the organization required.

Company Description:

Halo Investing, located in downtown Chicago, is a well-funded, financial technology startup who has the first independent multi-issuer platform focused on an investment product known as Structured Notes. Structured Notes are a pre-defined outcome investment product offering downside protection, previously only available to the ultra-high net worth. Halo is empowering and democratizing access to the product by building technology to analyze, purchase and manage the full lifecycle of the product while building efficiencies for Issuing banks.


  • Bachelor’s degree in Business Administration, an MBA is a plus.
  • Series 7 & 63, 24 and 99 preferred, or plan to achieve, would be a plus to understand organization’s role in the trading sector
  • 5 – 7 years of B2B Management experience.
  • Demonstrated experience successfully managing and monitoring B2B operations, client onboarding, privacy rules, FINRA/SEC Regulations, etc..
  • Excellent interpersonal and communications skills.
  • Ability to motivate and lead others.
  • Self-motivated and enthusiastic regarding the challenges of an early stage firm and dynamic environment.
  • Effective negotiation skills


Halo offers comprehensive medical and dental, Equity options, a flexible PTO policy, transit benefits, snacks, a pop-a-shot in the office and regular team outings.

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Learn how Halo raised $100 million in Series C funding